Introduction

Logi Systems (“we,” “our,” “us”) is committed to protecting your privacy and ensuring that your personal data is handled in accordance with all applicable data protection laws. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website, services, and company. By using our services, you agree to the practices described in this policy.

1. Information We Collect

We may collect and process various types of personal data depending on how you interact with us. This includes:

• Contact Information: Your name, email address, phone number, and company details when you fill out forms on our website, subscribe to our newsletters, or communicate with us.

• Transactional Information: Details about the services you have purchased from us, including payment information and billing details.

• Technical Data: Information such as your IP address, browser type, time zone settings, and data about your interaction with our website, including pages viewed, time spent on the site, and click-through rates.

• Communication Data: Records of correspondence with us, including emails, phone conversations, and messages exchanged through our website or other communication channels.

• Usage Data: Information about how you use our services, including the features you use and the frequency of your usage.

2. How We Use Your Information

We use your personal data for the following purposes:

• Service Delivery: To provide and manage the services you have requested from us, including payroll processing, back-office support, and employment solutions.

• Communication: To respond to your inquiries, provide customer support, and send you important updates related to our services.

• Marketing and Promotions: With your consent, to send you marketing materials and promotions about our services, as well as updates that may be of interest to you.

• Improvement of Services: To analyze and enhance our services and website, ensuring that they meet your needs and preferences.

• Legal Compliance: To fulfill our legal obligations, including tax and employment regulations, and to ensure compliance with industry standards.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Performance of a Contract: Processing your personal data is necessary for the performance of a contract we have with you, such as providing payroll services.

• Consent: In some instances, we process your personal data based on your consent, particularly for marketing purposes. You have the right to withdraw your consent at any time.

• Legitimate Interests: We may process your personal data based on our legitimate interests in running our business, such as improving our services and ensuring website security.

• Legal Obligation: We may process your personal data to comply with legal requirements, such as regulatory obligations.

4. How We Share Your Information

We may share your personal data with the following parties:

• Service Providers: Third-party service providers who assist us in providing our services, such as payment processors, IT support, and marketing agencies. These providers are required to protect your data and only use it for the purposes we specify.

• Legal and Regulatory Authorities: We may disclose your personal data to governmental or law enforcement agencies if required by law or to protect our legal rights.

• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal data may be transferred to the new owners.

5. Data Security

We take data security seriously and implement various measures to protect your personal data from unauthorized access, alteration, or disclosure. These measures include:

• Encryption: Data encryption is used to protect sensitive information during transmission.

• Access Controls: Access to your personal data is restricted to authorized personnel who need the information to perform their job duties.

• Regular Audits: We regularly review our data security practices and procedures to ensure the protection of your information.

Despite our best efforts, no security measures are completely foolproof, and we cannot guarantee absolute security of your data.

6. Data Retention

We will retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. Once your personal data is no longer needed, we will securely delete or anonymize it.

7. Your Rights

You have several rights concerning your personal data, including:

• Access: You have the right to request access to the personal data we hold about you.

• Correction: You can request that we correct any inaccuracies in your personal data.

• Erasure: You have the right to request the deletion of your personal data, subject to certain conditions.

• Restriction: You may request that we restrict the processing of your personal data in certain circumstances.

• Objection: You have the right to object to the processing of your personal data, particularly where processing is based on our legitimate interests or for direct marketing purposes.

• Data Portability: You can request that we transfer your personal data to another organization, where technically feasible.

To exercise any of these rights, please contact us at privacy@logisystems.com or call us at 03330 916900.

8. Cookies

Our website uses cookies and similar technologies to enhance your experience and gather information about your usage patterns. Cookies are small data files stored on your device that help us understand how you interact with our website, allowing us to improve our services and personalize your experience. You can control the use of cookies through your browser settings. For more detailed information, please refer to our Cookie Policy.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. We will notify you of any significant changes by posting the updated policy on our website or through other communication channels. Please review this policy periodically to stay informed about how we protect your personal data.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Logi Systems
Phone: 03330 916900
Email: info@logisystems.net

We are committed to resolving any issues and ensuring that your privacy is protected. Thank you for trusting Logi Systems with your personal data.